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Posted: Friday, November 17, 2017 12:04 AM

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Seniority Level
Associate

Industry
Museums and Institutions Nonprofit Organization Management Events Services
Employment Type
Part-time

Job Functions
Management Customer Service



Job description
Rental Manager (Part-Time)

The Morris Arboretum, which is located in Chestnut Hill and hosts over 80 weddings and evening events a year, is in search of a part time Rental Manager.

The Rental Manager acts as the primary liaison for all of our evening rental clients – from contract signing through the actual event. S/He communicates with clients regarding planning, policies, problem-solving and payments.

In addition to being the primary contact for rental clients, the Rental Manager will also:

- Act as a liaison with the Arboretum’s approved caterers.

- Provide rental tours to potential clients.

- Assist with scheduling the Arboretum’s on-site rental event staff.

The role requires:

- Strong written and verbal communication skills.

- Proven experience with customer service, particularly in an area where emotions run high and there is a need to balance exceptional customer service with the policies/procedures of an organization.

- The ability to navigate tough situations in a calm, proactive manner.

- A flexible schedule that includes weekday, weekend, and evening hours. And the willingness to be the Arboretum’s on-site manager for weddings at least once a month during the season (April through October).

- Attention to detail.

This is a part-time position, averaging 19 hours a week (more during the wedding season, less in the off season). Pay rate: $17.50/hour.

To apply, send your cover letter and resume to: dormanc@upenn.edu

• Location: Pennsylvania, Philadelphia, Philadelphia

• Post ID: 54403707 pennsylvania
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